NStar: Blizzard Causes 'Devastating Damage to Electric System'

NStar warns customers that it could take several days to restore power.

Though hazardous weather and driving conditions have continued to hamper power restoration efforts, NSTAR is working to assess damage to its electric system as it prepares to dispatch repair crews as soon as it is safe to do so. Due to the significant amount of work ahead, the company is warning customers of a multi-day restoration effort with lengthy power outages.

Check NStar's outage map

“This blizzard has caused devastating damage to our electric system in the southern part of our service area and we are working to push forward with our restoration effort as soon as it’s possible to do so,” said Craig Hallstrom, President of NSTAR Electric. “Before the storm hit we enlisted the aid of hundreds of outside resources and hundreds more are joining us from areas spared by this intense storm.”

NSTAR is committed to restoring power as quickly as possible, although customer and crew safety remains the top priority. The company is working to address emergency situations as they arise and has reached out to affected communities to coordinate power restoration work with road clearing efforts. NSTAR has also brought in additional heavy equipment, such as backhoes and track vehicles, to assist with access. Helicopters are on stand-by to patrol transmission line rights-of-way if necessary.

NSTAR advises customers to consider any steps necessary to protect themselves and their families as the company works day and night to restore power. Customers can get report power outages by visiting NSTAR’s storm center at www.nstar.com or by calling 1-800-592-2000.

Release from NStar

Casey Meserve February 11, 2013 at 02:55 AM
There are shelters open. Including the Council on Aging. Call them and they will pick up your dad.
power2thepeople February 11, 2013 at 03:04 AM
Iysa have your dad call the Plymouth COA, we are here now with a van ready to pick him up the # here is 508-830-4230
LCM Plymouth February 11, 2013 at 04:50 AM
After driving as far as Norwell to find a hotel and I didn't have any luck, so I had to go back to Plymouth. Temperature dropped to 43 degrees indoors. Today I was able to find vacancy at the Ramada Inn in Dorchester. I thought I stop by on my way to a show at the Boston Opera House and I'm glad I did. Now I can sleep comfortably tonight.
joe legion February 11, 2013 at 05:14 PM
Here is one thing I learned about the elderly. I was shoveling out several residents at Pine Tree Village during and after the blizzard and if the elderly person called for assistance the council on aging responded with public and private drivers to pick them up. The lesson to be learned is make sure your loved one has a CELL phone (cell phones work in a power outage) and a number to call for assistance. There are alot of things that can be improved on, but lets face it this was a powerful storm and as long as we can learn from it we will all be better off.
Bill February 11, 2013 at 06:43 PM
As of Monday, Plymouth still has over 14,000 of its residents without any power. Every other town's outages range from 10-4,000 residents. Instead of mailing in my bill next month, I think I'll send a note that say.... "We apologize, but funds will not be sent as of now. We are working extremely hard to correct this and will be sending said funds as soon as possible. Please be aware that it may take a long period of time before this might happen. We appreciate your concerns..."


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